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Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website:


What information do we collect about you?

We collect information about you when you become a member or you or contact us through this website. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in services and events. Website usage information is collected using cookies. 


How will we use the information about you?

We collect information about you to manage your account and, if you agree, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website. 


Twist Teas will not share your information for marketing purposes with any 3rd parties.


Marketing

We would like to send you information about our products, services and events which may be of interest to you. If you have consented to receive marketing, you may opt out at a later date. You have the right at any time to stop us from contacting you for marketing purposes. If you no longer wish to be contacted for marketing purposes, please contact us by email – hello@twist-teas.co.uk


Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email – hello@twist-teas.co.uk or write to us at the following address:


Twist Teas, Pollards Farm, Harpenden, Hertfordshire. AL5 3PE.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.


Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org.


You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.


Other websites

Our website contains links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies. 


How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you: By email or write to us at: hello@twist-teas.co.uk

Twist Teas, Pollards Farm, Harpenden, Hertfordshire. AL5 3PE.